# Consent and recordings

> How long interview recordings and transcripts are kept, how to set retention for your fund, and what happens when a founder withdraws consent.

Source: https://delsivo.com/help/interviews/consent-and-recordings · Updated 2026-11-06

## Key takeaways

- Recordings are private, checked for malware before anyone plays them, and played only through short links for people who can see the deal.
- By default camera, screen and audio files are kept 90 days; the combined recording and the transcript are kept until the deal closes.
- When a deal is closed or passed, all of its interview files and transcripts are deleted after a grace period, 30 days by default.
- If a founder withdraws consent, their recordings and spoken transcript are deleted at once and the interview shows what was removed.

Founders agree to each part of the recording (camera, microphone, screen) before the call starts. Their consent is logged with the notice they saw.

## Who can play a recording

Only people who can see the deal. Every file is private, checked for malware before it can be played, and served through a link that lasts 15 minutes. Founders never see the team's view.

## How long files are kept

An admin sets this under **Deal → Interview → Review settings → How long to keep files**:

| File | Default |
|---|---|
| **Combined recording** | Until the deal closes |
| **Screen recording** | 90 days |
| **Camera recording** | 90 days |
| **Audio tracks** | 90 days |
| **Transcript** | Until the deal closes |

Choose 30 days, 90 days, 180 days, 1 year, 2 years or **Until the deal closes** for each. **When a deal closes or is passed** sets how long after the deal moves to Closed or Passed its interview files and transcripts are deleted at the latest: right away, or 30, 90 or 180 days later.

Day counts start when the interview finished and apply to interviews processed after you save. Deletion runs once a day.

## What a deleted file leaves behind

A deleted recording shows **Deleted** in the player, with when it went. A deleted transcript leaves a note on the interview, and the assessment keeps its scores and reasons with the quotes removed. Team ratings and decisions stay.

## When a founder withdraws consent

A founder can withdraw consent from their interview on your portal, unless the call is still running. Then:

- every recording of that interview is deleted,
- the spoken transcript is deleted and quotes are removed from the assessment,
- the review page says **The founder withdrew consent**.

Written answers from a text interview aren't recordings and stay.

## Frequently asked questions

### Can we keep a recording longer for one deal?
Not yet. Retention applies to every interview in the fund.

### Does Delsivo keep a copy on the media server?
No. Recordings are written straight to private storage; nothing is kept on the media server after the call.