# Review an interview

> Watch a founder interview with question bookmarks, read the synced transcript, check the AI assessment per criterion, and rate it with your team.

Source: https://delsivo.com/help/interviews/reading-an-interview-assessment · Updated 2026-11-07

## Key takeaways

- A finished interview opens from the deal's Interview tab. The recording, the transcript and the assessment appear as soon as each is ready.
- The AI assessment reads only what the founder said. It never assesses delivery, accent, appearance, video or the shared screen.
- Every quote in the assessment is checked against the founder's own words. Quotes that aren't in the transcript are removed.
- Accept, reject or override each criterion. Rejecting and overriding need a reason, and the AI suggestion stays on record.
- With independent review on, you see your teammates' ratings only after you have rated every criterion.

Open the deal, then **Interview**. Each interview shows its status. One that is **Ready to review** (or **Processing**) opens its review page; an invitation that is still open opens the invite sheet.

## While it is processing

After the call, a tracker shows **Call finished**, **Recordings saved**, **Transcribed** and **Assessed**. Recordings are checked for malware before anyone can play them, so a view can say **Processing** for a few minutes. The page updates on its own and tells you when the interview is ready.

## Watch the recording

- **Combined**, **Screen**, **Camera** and **Voice only** switch between the recorded files. Your place in the call is kept when you switch.
- The bookmarks under the player jump to **Pitch**, **Questions start** and each question (**Q1**, **Q2** and so on, numbered as in the template).
- Use the play, back 10 seconds and forward 10 seconds buttons, **Speed**, captions and full screen.
- Playback links last 15 minutes and renew on their own while the page is open. Only people who can see the deal can play the recording.

When the founder's network blocked the call, the interview was recorded in their browser in short pieces. After the call each view (camera, screen and voice) is joined into one file, usually within a few minutes, and then plays like any other recording. Until then the view shows **Processing**, and the transcript waits for the joined file so it is made from one clean recording. If a view can't be joined, it shows **Not available**; the transcript and assessment still work.

## Read the transcript

The transcript sits beside the player, labelled **Founder** and **Interviewer**, with the time of each line. The line being spoken is highlighted while **Follow playback** is on. Click a line's time to play from there.

- **Unclear** marks a line the transcription wasn't sure about. Check it against the recording.
- A line the founder flagged shows **Founder flagged** with their note. If you can edit the deal, choose **Accept as correction** or **Dismiss**. The original line never changes.
- If the final transcript couldn't be made, you see a note that this is the live draft from the call.

## The AI assessment

The **Assessment** tab shows an **AI suggestion**, made from the transcript only:

- **Interview score** out of 100, worked out from the criteria scores, and how many criteria were scored.
- A summary of **The pitch** and of **The questions**, separately.
- Each criterion with a score from 0 to 10, or **Not enough evidence**, a short reason and quotes. Click a quote to play that moment.
- **Still open**: questions your team may want to ask next, and **Claims to check**, which never change a claim on their own. For a new claim the founder made, **Add as claim** records it as Founder reported, with the quote and its time in the call as the source. **Attach to claim** adds the quote to an existing claim as supporting or contradicting. Both need edit access to the deal. See [Track and verify claims](/help/claims-and-research/claim-tracker).

The criteria come from the interview template. Criteria about delivery, accent, fluency, appearance, background, video or the shared screen are never assessed, even if a template lists them.

### Accept, reject or override

If you can edit the deal, each criterion has three buttons:

1. **Accept** keeps the AI score. The criterion moves to a plain card that says who accepted it.
2. **Override** sets your own score from 0 to 10, or **Not enough evidence to score**. Write a **Reason** and click **Save override**.
3. **Reject** leaves the criterion out of the score. Write a **Reason** and click **Reject**.

The score updates and shows what the AI suggested. **Decisions and earlier runs** lists every decision with its reason.

**Run again** starts a fresh assessment, for example after the template changed. The current one stays until the new one finishes, and earlier runs keep their decisions.

## Team ratings

On **Team ratings**, rate each criterion from one star (**Weak**) to five (**Exceptional**) and add a comment if you like. Each rating saves as you pick it, with **Undo**.

If your fund uses independent review, you see how many teammates have rated, but not their ratings, until you have rated every criterion. Then the team average and each teammate's rating and comment appear.

## Calls held outside Delsivo

Click **Add call notes** on the Interview tab to record a call your team held elsewhere. Pick the template whose criteria to use, write the notes and click **Save notes**. Teammates rate it the same way. The AI doesn't assess notes and nothing is sent to the founder.

## Review settings (admins)

**Review settings** on the Interview tab turns **Independent review** on or off and sets how long recordings and transcripts are kept. See [Consent and recordings](/help/interviews/consent-and-recordings).

## Who can do what

| | View, read and rate | Accept, reject, override, run again, call notes | Review settings |
|---|---|---|---|
| Admin | Yes | Yes | Yes |
| Partner | Yes | Yes | No |
| Analyst who owns the deal | Yes | Yes | No |
| Anyone who can't see the deal | No | No | No |

## Frequently asked questions

### Does the AI decide whether to invest?
No. The assessment is a suggestion for your team. It never moves the deal to another stage and never contacts the founder.

### Does the founder see the score?
No. Founders see their own transcript and can flag lines. They never see scores, ratings, the assessment or your notes.

### Why does a criterion say Not enough evidence?
The founder didn't say enough about it in the interview. Missing evidence isn't scored as a low score.
