# Answer a request from a fund

> When a fund asks for more information, answer on its portal. Your answers save as you type, you can answer in parts, and you send them when you're ready.

Source: https://delsivo.com/help/requests-and-uploads/answering-a-request · Updated 2026-11-07

## Key takeaways

- The fund emails you a link. Its questions open on the fund's portal, under Requests.
- Mark any question that doesn't apply, with a short reason. Some questions appear only after an earlier answer.
- You can ask a teammate to answer a section, and, if the fund allows it, send what's ready before the rest.
- When every required question has an answer, tap Send answers to send them to the fund.
- If the fund needs a change, only the questions they flag open again, with their note.

When a fund wants more information, such as revenue by month or your cap table, it sends you a request. You get an email with an **Answer the request** button, and your application status shows **Information requested**. Answer on the fund's portal: sign in, then open **Requests**.

## Your requests

**Requests** lists what is **Waiting on you**, with each request's due date and how many questions you've answered. Requests you've sent and closed ones are under **Sent, closed or expired**. A due date within two days stands out. A request past its date stays under **Waiting on you**: you can still answer it.

## Answer the questions

Open a request to see the fund's message, the due date and a progress bar, then each question.

- Type your answer. Questions marked **Optional** can be left empty.
- Amounts have a currency next to them. Unless the fund set one, pick yours from the list: type its code or name to find it. Dates open a date picker. Web addresses need to be a full link, such as kitepath.com/pricing.
- Some questions ask for rows, such as one row per month. Tap **Add a row** for each one; an empty row is left out. Every row needs its required cells before you send.
- A follow-up question can appear after you answer an earlier one, with a line such as "Asked because "Do any customers prepay annually?" is Yes." If you change that answer, the follow-up goes away and isn't sent.
- Your answers save as you type. A line says **Saving…**, then **Saved just now**. If it says **Not saved**, check your connection; it tries again when you type.
- For a file, see [Upload a file for a request](/help/requests-and-uploads/uploading-files).
- If a question doesn't apply, tick **This doesn't apply to us** and say why. See [Explain a missing item](/help/requests-and-uploads/explaining-a-missing-item).

You can close the page and come back at any time while the request is open. Nothing reaches the fund until you send it.

To have a teammate answer a section, tap **Ask a teammate** next to its heading. See [Ask a teammate to answer part of a request](/help/requests-and-uploads/inviting-a-teammate).

## Send your answers

When every required question has an answer, a file, or a reason it doesn't apply, tap **Send answers to [the fund]**, then confirm. If something is missing, the page tells you which question. If a file is still being checked for viruses, wait for the check to finish.

You see **Sent to [the fund]. They will review each answer.** The request shows **Sent to the fund** and your answers can't be changed while the team reviews them.

### Send what's ready

If the fund allows it, **Send what's ready** sends the questions you've answered now, and the rest stay open for later. The answers you sent show **Sent** and can't be changed; the fund may review them before you finish. When you send the last required answer, the request goes to the fund as a whole.

## If the fund asks for a change

You get an email listing the questions to change, with the team's notes. On the request, those questions show **The team asked for a change** with the note, and your previous answer. Only they can be edited; everything else stays as it was. Update them and send again.

When the team accepts everything, the request shows **Complete** and there is nothing more to do.

## Due dates

The due date is shown on the request. It is the date the fund hopes to hear from you by, not a deadline that locks you out: if it passes, you can still answer and send, until the fund withdraws the request. Reminder emails list the questions still open, at most once a week after the date. A request that shows **Expired** was closed under an older rule; ask the fund for more time and it reopens.

## What the fund sees

The fund sees the answers you send, and each version if you change one later. It doesn't see what you type until you send it. If a fund withdraws a request, its link stops working.

Questions about how your data is used? The fund is responsible for what you send it, so contact the fund.
