Acceptable use policy

Last updated 6 November 2026

No impersonating portals, no misuse of founder data, no scraping or malware, and no reaching for another fund's data. How we enforce it.

1. 01What Delsivo is for

   Delsivo helps a fund receive applications on its own branded portal, review founders against its thesis with cited evidence, and keep every claim, request, file and decision in one record. Everything in this policy follows from three ideas: founders apply to a fund in good faith, their data is used only to evaluate them, and people make every decision about them.

2. 02Portals must be honest

   • No impersonation or phishing. Don't publish a portal that pretends to be another fund, company, accelerator or Delsivo itself, or that copies another organisation's name, logo or look to mislead founders.
   • Only domains you control. Connect a custom domain only if your fund owns it or has the owner's permission.
   • No credentials or payments. Don't use a portal, form or request to collect passwords, sign-in codes for other services, card details or any payment from founders. Founders never pay to apply.
   • A real fund behind it. Publish a portal only for a real investment programme, with your own privacy notice, and don't invite applications you have no intention of reviewing.

3. 03Founder data is for evaluating that founder

   • Use applications, decks, interviews, form answers and room documents only to evaluate that founder and their company, and to run your process with them.
   • Don't sell founder data, share it outside your fund except with the founder's agreement or a guest who needs it for the deal, or add founders to marketing lists.
   • Don't use pitch content, metrics or documents to build or advise a competing product or company.
   • Don't use contact details from Delsivo to send unrelated marketing to founders who applied, or to people who never applied.
   • Keep guest links to the named guest they were sent to. Don't forward them, post them or share them widely.

4. 04Rubrics, forms and interviews must be fair

   • No discriminatory criteria. Don't build a rubric, rule or question on protected characteristics such as race, ethnicity, caste, religion, sex, gender identity, sexual orientation, age, disability or nationality, or on stand-ins for them.
   • Ask only what you need. Don't ask for sensitive data (health, religion, caste, sexual orientation, political views, criminal records, personal finances) without a real need and a stated purpose. Delsivo asks a fund admin to confirm such questions.
   • No government ID numbers as form fields. If you need an identity document for diligence, request it as a file in a restricted data room folder.
   • No abuse of interviews or requests. Don't use interviews or requests to harass founders, send excessive or repeated requests, or ask for work unrelated to evaluating the company.
   • AI is not the decision. Don't use an AI assessment, score or suggestion as the sole basis for a decision about a founder. A person reviews the evidence and decides, and an override needs a reason.

5. 05Nobody may use Delsivo to

   • Upload malware, or files with hidden instructions meant to manipulate the AI, such as white text, slide notes or metadata telling it to change a score or reveal other data.
   • Try to reach another fund's data, another deal you aren't allowed to see, or files outside your permissions, or try to get around any permission check.
   • Scrape, crawl or bulk download portals, the app or data rooms by automated means, beyond the exports Delsivo provides.
   • Reverse engineer, copy or resell the service, or use it to build a competing product.
   • Load test, scan or probe Delsivo without our written permission, or test its security without following our rules for reporting.
   • Harass, threaten, deceive or impersonate anyone, or upload unlawful, hateful or sexually explicit content.
   • Break any law that applies to you, including data protection and securities laws.

6. 06How we enforce it

   Delsivo is built to make misuse hard: each fund's data is kept apart in the database, the same permission check covers pages, search, AI answers and exports, files are scanned before anyone opens them, and every action by fund users and Delsivo staff is recorded. When a rule is broken anyway, we act in proportion:

   • A warning explaining what was wrong, with a chance to fix it, where the harm allows.
   • Removing content, such as a form question, a file or portal copy that breaks this policy.
   • Suspending a portal or an account. A suspended portal stops taking applications at once. We suspend straight away for phishing, impersonation or malware.
   • Ending the service for serious or repeated breaches, under our terms.
   • Reporting to the authorities when the law requires or allows it.

   When a team member, guest or founder breaks the policy, we tell the fund and work with it. We don't read funds' deal records to look for breaches; we act on reports, security events and patterns such as unusual download volumes.

7. 07Report this portal

   Every fund portal powered by Delsivo has a “Report this portal” link in its footer. It opens our contact form with the portal's address filled in, and the report reaches our team straight away. Use it if a portal looks like phishing, impersonates someone, asks you to pay or for passwords, or misuses your data.

   You can also email hello@delsivo.com with “Report” in the subject and the portal address. Founders with a question about their own application should contact the fund first, as it controls their data. Security vulnerabilities go through our vulnerability reporting process.