Signing in to a fund's portal
Sign in to any fund's portal with one Delsivo account and a 6-digit email code. What the fund receives, how to sign out, and what to do if a code fails.
You sign in to a fund's portal with a Delsivo founder account. There's no password, and the same account works on every fund's portal that uses Delsivo. Delsivo emails you a 6-digit code when you sign in. The first time you use a fund's portal, you approve what that fund receives.
Sign in
- On the fund's portal, tap Sign in (or Already applied? Sign in).
- Tap Continue with Delsivo. You move to accounts.delsivo.app, Delsivo's sign-in page, which names the fund you're continuing to.
- Enter your Email, wait for the quick bot check, and tap Email me a code.
- Open the email titled "[code] is your Delsivo sign-in code" and type the 6 digits under Sign-in code. It checks as soon as all six are in.
- The first time with this fund, approve what it receives (see below).
- You're back on the fund's portal, in your workspace.
The code works for 10 minutes. No email? Check your spam folder, then tap Resend code (available after 30 seconds). A new code replaces the old one. Use another email takes you back a step.
If you used a new email, your account is created when you enter the code. The same email always means the same account, on every portal.
Approve what the fund receives
The first time you sign in with a fund, you see Apply to [fund] with your Delsivo account:
| The fund receives | The fund never sees |
|---|---|
| What you submit to it: your application, deck, answers and files | Which other funds you apply to or talk with |
| Your name and the email you sign in with | Your fundraising CRM, notes and saved materials |
| Messages you send it on its portal | Anything you haven't submitted to it |
Tap Approve and continue to go on. Tap Cancel to go back to the portal with nothing shared: you see "You chose not to continue. Nothing was shared with this fund."
You only see this screen once per fund. Next time, Continue with Delsivo takes you straight in.
Not you?
At the bottom of the screen, Signed in as shows your email, partly hidden. If it's not your account (a shared computer, for example), tap Not you?. That signs the other account out and asks you to sign in again.
Staying signed in
You stay signed in for 30 days on that device, renewed while you keep using it. Each fund's portal has its own sign-in, so signing in on one portal doesn't sign you in to another. Your Delsivo account remembers you, though, so the next portal only needs a tap on Continue with Delsivo.
Sign out
On a fund's portal, open the account menu at the top right (your name or initials):
- Sign out ends your session on this portal only.
- Sign out of all fund portals ends your sessions on every fund's portal.
Your Delsivo account itself stays signed in until you sign out of it. To do that, choose Delsivo account in the same menu, then:
- Sign out signs out of your account on this device.
- Sign out of all fund portals signs out of your account everywhere and ends every portal session. Use this if you lost a device or signed in somewhere public.
Stop sharing with a fund
Choose Delsivo account in the portal menu. Under Funds you share with, tap Stop sharing next to the fund. You're signed out of its portal, and it receives nothing new from you. The fund keeps what it already received. Signing in again later asks for your approval again.
If something goes wrong
| Message | What to do |
|---|---|
| "That code isn't right." | Check the latest email. After 5 wrong tries, ask for a new code |
| "That code has expired. Ask for a new one." | Tap Resend code |
| "Too many codes for this email. Wait 10 minutes and try again." | Wait, then try again |
| "The bot check didn't pass. Reload the page and try again." | Reload the page |
| "That sign-in link has expired or was already used." | Tap Continue with Delsivo again |
| Sign-in isn't open | The fund isn't taking sign-ins right now. Try again later |
| We stopped this sign-in | The link didn't come from the fund's own site. Go to the fund's portal yourself and tap Continue with Delsivo there |
Frequently asked questions
Do I need a separate account for each fund?
No. One Delsivo account works on every fund's portal. Each fund only receives what you submit to it.
Is the sign-in page safe?
The sign-in step always happens on accounts.delsivo.app, whichever fund you're applying to. If a page asks for your code anywhere else, don't enter it.
Who is responsible for my data?
The fund you apply to is responsible for what you submit to it. For questions about your data, contact the fund, using the privacy notice linked at the bottom of its portal. Delsivo runs the portal for the fund.
Can I change the email on my account?
Not from the account page yet. Sign in with the email you want the fund to see.
Something unclear or missing? Tell us