Notifications

Delsivo tells you about things in your fund that need your attention. You decide how: by Email, In the app, as a Slack DM once your fund has connected Slack, any mix or none. Your choices apply to you only, and to one fund at a time. If you work in two funds, you set each one separately.

Open your notification settings#

• Click Settings in the sidebar, then Notifications under Account, or
• Click your name at the bottom of the sidebar, then Your notifications.

The page says which email address notifications go to. That's the address you sign in with.

What you can be notified about#

The Team changes switch saves your choice today. Delsivo doesn't send these yet; when it starts, your choice applies.

Notifications about new applications, mentions and data rooms join this list as those features arrive. Each will come with its own switch.

Change what you get#

1. Open Settings → Notifications.
2. Under What you get, use the switches in the Email and In the app columns, and Slack when your fund has connected it.

The Slack column appears once a fund Admin connects Slack with direct messages on (Slack). It is on by default for the notifications about your own work: approvals waiting for you, packets you review, decisions, overdue tasks, answered requests, interviews ready, deals sitting too long, revisits due and WhatsApp replies. Slack DMs reach you only when your Delsivo email is also your Slack email; if it isn't, the page says so.

Each switch saves straight away and you see a short confirmation, for example "Email off: Plan limit reached." If a change can't be saved, the switch flips back and an error says why. A channel that a notification doesn't use shows Not available.

Send yourself a test#

Click Send me a test at the top of the page. Delsivo sends a test notification by email and in the app, with the subject Test notification from [fund name]. You see Test sent by email and in the app. The email has a Notification settings button that brings you back to this page.

You can send one test a minute and up to 3 in 10 minutes. After that, Delsivo asks you to wait.

Check what was sent to you#

Recently sent to you lists your last 12 notifications for this fund, newest first, with an envelope for email, a bell for in the app or a speech bubble for Slack, and a status:

Reasons you might see under Failed or Skipped:

• Email isn't set up on the server yet. Delsivo hasn't finished setting up email for this environment. Tell hello@delsivo.com.
• The email server refused it. It is retried a few times. A temporary problem. Delsivo tries again.
• It couldn't be delivered after several tries. Check that your mailbox accepts mail from Delsivo.
• Too old to send by the time it was due. It was no longer useful, so it wasn't sent.
• No longer in this fund. You were removed from the fund before it went out.
• Slack didn't take it. It is retried a few times. A temporary problem on Slack's side.
• Slack is disconnected from this fund. An Admin can connect it again in Settings, Slack.
• No Slack account with your email in the fund's workspace. Use the same email in Slack and Delsivo, then ask an Admin to click Match again.
• Your fund turned Slack DMs off.

The bell in the top bar#

The bell lists your in-app notifications for the fund you're in, newest first: overdue task reminders, founders' answers to your requests, and test notifications. A number on the bell shows how many you haven't read yet.

• Click the bell to open the panel. Unread notifications have a dot and bold text, with what happened, when, and which kind of notification it is.
• Click a notification to open it. It takes you to the page it is about, such as My tasks or the deal's Requests tab, and is marked read.
• Click Mark all read to clear the count. Undo in the message that appears makes them unread again.
• The gear icon opens Settings → Notifications.

The panel shows your 20 most recent in-app notifications. Older ones stay under Recently sent to you on this page. The bell only lists notifications you get In the app: switch that off for an event and it stops appearing there. If nothing is waiting, you see You're all caught up.

The list is yours alone. Teammates never see your notifications, and in a read-only support view the bell lists nothing.

What notifications never contain#

Notification emails carry short summaries and links, never deck content, interview transcripts, founder contact details or the names of files you can't open. To see the detail, follow the link and sign in. Every email ends with a line explaining why you got it and a link to change your settings.

Frequently asked questions#

Can an Admin change my notifications?#

No. Each person controls their own. An Admin sees and changes only their own switches too.

I turned email off. Will I miss anything important?#

Overdue task, request and plan limit notifications still reach you in the app if those switches are on. Security emails about your own account, such as password resets, are always sent and have no switch.

Why didn't my test email arrive?#

Check spam first. Then look at Recently sent to you: a Failed status shows the reason. If it says email isn't set up, write to hello@delsivo.com.