Accept your invite
How to join your fund's Delsivo workspace from an email invitation, create your account or sign in, and what to do when the link has expired.
Delsivo accounts are by invitation. The Delsivo team invites each fund's first admin when the fund is set up, and from then on the fund's admins invite everyone else. Each invitation names the role you'll have: Admin, Partner, Analyst or Committee member (see Team and roles).
Open the invitation
You get an email with the subject You're invited to [fund name] on Delsivo. It says which role you're invited as and contains a link. The link works for 7 days and only once.
Clicking it opens Join [fund name], which repeats the role and the email address the invitation was sent to.
If you're new to Delsivo
- Enter Your name as your team will see it.
- Choose a password of at least 10 characters in Choose a password and type it again in Confirm password.
- Wait a moment for the browser check (Cloudflare Turnstile) to finish.
- Click Create account and join.
You land on Home in the fund. Your email address counts as confirmed, because the invitation reached it.
If you're an Admin or a Partner, Delsivo then asks you to set up two-factor sign-in before the fund opens. See Two-factor sign-in.
If you already have an account
You might already use Delsivo for another fund.
- On the invitation page, click Sign in under Already have an account? You come back to the invitation after signing in.
- Click Join [fund name].
If you're already signed in with the invited email when you open the link, you see Join [fund name] straight away.
Your new fund joins the list under the fund name at the top of the sidebar. See Signing in and your password for switching between funds.
Troubleshooting
| What you see | What it means and what to do |
|---|---|
| This invite has expired | The link is older than 7 days, has been used, or was revoked by an admin. Ask whoever invited you to send a new one |
| You're signed in as [email]. Sign out and sign in as [invited email] to accept. | You're signed in with a different address. Click your name at the bottom of the sidebar, choose Sign out, sign in with the invited email and open the link again |
| You already have an account. Sign in, then open this link again. | That email already has a Delsivo account. Sign in first, then reopen the link |
| This invite is for [email]. Sign in with that email. | The invitation belongs to another address. Use that one, or ask for an invitation to yours |
| This team has no free seats on its current plan. | Every seat on the fund's plan is in use. Ask a fund admin to free a seat or upgrade in Settings → Billing, then open the invite again |
| The passwords don't match. | Type the same password in both fields |
| Please wait a moment while we check your browser | The browser check hasn't finished. Wait a second and try again |
Frequently asked questions
Can I accept with a different email address?
No. The invitation is tied to the address it was sent to. Ask the admin to invite the address you want to use.
I got a second invitation. Which one works?
The newest. Inviting the same email again replaces the earlier invitation, and the old link stops working.
I was invited by mistake. What should I do?
Ignore the email. The link stops working after 7 days, and nothing is created until you accept.
Does accepting cost me anything?
No. The fund's plan covers its team. Founders also never pay to use Delsivo.
Something unclear or missing? Tell us