Consent and recordings
How long interview recordings and transcripts are kept, how to set retention for your fund, and what happens when a founder withdraws consent.
Founders agree to each part of the recording (camera, microphone, screen) before the call starts. Their consent is logged with the notice they saw.
Who can play a recording
Only people who can see the deal. Every file is private, checked for malware before it can be played, and served through a link that lasts 15 minutes. Founders never see the team's view.
How long files are kept
An admin sets this under Deal → Interview → Review settings → How long to keep files:
| File | Default |
|---|---|
| Combined recording | Until the deal closes |
| Screen recording | 90 days |
| Camera recording | 90 days |
| Audio tracks | 90 days |
| Transcript | Until the deal closes |
Choose 30 days, 90 days, 180 days, 1 year, 2 years or Until the deal closes for each. When a deal closes or is passed sets how long after the deal moves to Closed or Passed its interview files and transcripts are deleted at the latest: right away, or 30, 90 or 180 days later.
Day counts start when the interview finished and apply to interviews processed after you save. Deletion runs once a day.
What a deleted file leaves behind
A deleted recording shows Deleted in the player, with when it went. A deleted transcript leaves a note on the interview, and the assessment keeps its scores and reasons with the quotes removed. Team ratings and decisions stay.
When a founder withdraws consent
A founder can withdraw consent from their interview on your portal, unless the call is still running. Then:
- every recording of that interview is deleted,
- the spoken transcript is deleted and quotes are removed from the assessment,
- the review page says The founder withdrew consent.
Written answers from a text interview aren't recordings and stay.
Frequently asked questions
Can we keep a recording longer for one deal?
Not yet. Retention applies to every interview in the fund.
Does Delsivo keep a copy on the media server?
No. Recordings are written straight to private storage; nothing is kept on the media server after the call.
Something unclear or missing? Tell us