Your intake mailbox
Forward pitches to your fund's own address. Each email is scanned and waits in Intake, next to WhatsApp pitches, until a person decides what to do.
Most deals still arrive by email: a founder writes in, or a friend of the fund forwards a deck. Your intake address collects those emails in one inbox, so the team can triage them in minutes and the founder gets an answer.
Find your address
Open Intake in the side menu. Your address is at the top, for example yourfund-k3j9x2m4qz@…. Click Copy address.
- Forward pitches to it from your own inbox, or add it as a forwarding rule for an old deals@ address.
- Give it to founders and to the people who send you deals.
- The random part makes the address hard to guess. If it gets spam or was shared too widely, a fund admin clicks New address. The old address stops accepting email at once.
Note: If the top of the page says inbound email isn't set up yet, Delsivo hasn't turned it on for your workspace. You can still add deals yourself from Deals.
What happens to each email
- The email arrives and appears under New, with the sender shown masked (for example
p…@angels.com) and the subject. - The whole message is scanned for malware. Until the scan passes, the sheet shows Scanning and nobody can read the message.
- Once it's clean, Delsivo reads the text and pulls out each attachment. Every attachment is scanned again on its own. A file the scan flags shows Quarantined and can't be opened or used.
- A person decides what happens next.
Nothing is converted on its own, and Delsivo never replies to the sender.
WhatsApp pitches in the same inbox
If your fund takes pitches on WhatsApp, they land in Intake too, marked WhatsApp. A pitch still answering your questions shows Answering 2 of 5 under New. Its side sheet shows the founder's answers and the conversation instead of an email body, and the same actions apply: convert, ignore or mark as spam. Converting gives the deal WhatsApp as its source. See Take pitches on WhatsApp.
Triage the inbox
| Folder | What's in it |
|---|---|
| New | Emails waiting for someone on the team |
| Converted | Emails that became deals, with a link to each deal |
| Ignored | Emails you passed on without a deal |
| Spam | Emails you marked as spam, later emails from the same sender, and emails the mail provider's own checks failed |
Click a row (or press Enter) to open the email in a side sheet: the message, the attachments with their scan state, and whether the sender is already in your network.
Keyboard shortcuts on a selected row: C converts, I ignores, S marks as spam. Tick several rows to ignore or mark them all at once. Each of these shows Undo for a few seconds.
Convert an email into a deal
- Open the email and click Convert to deal (or press C on the row).
- Check the Company name. Delsivo suggests one from the subject; change it if it's wrong.
- Add the Website if you know it. It's used to spot duplicates of companies you already have.
- Under Deck, choose the PDF attachment that is the pitch deck, or No deck for now. Only clean PDFs can be chosen.
- Leave Record the sender as the introducer ticked when the sender introduced the deal. They're added to your network (or matched by email if they're already there) and linked to the deal as introducer.
- Optionally say How it reached you. It's kept on the deal's first stage entry.
- Click Add deal.
The deal starts at New, with you as owner and Intake email as its source. The deck is scanned and read like any upload, then analysed. Duplicate checks run as for any new deal. Each email can become only one deal.
Who can do what
| Role | Intake |
|---|---|
| Admin, Partner, Analyst | See the inbox, convert, ignore and mark as spam |
| Admin | Also replace the intake address |
| Committee member | No access |
| Delsivo support (with your permission) | Read only |
Frequently asked questions
Does Delsivo reply to the founder?
No. The founder hears nothing from Delsivo. Once the email is a deal, you can request information or pass from the deal as usual.
Can I read an email before its scan finishes?
No. The message and its attachments stay closed until the malware scan passes. It usually takes under a minute.
What if an email was sent to two funds' addresses?
It's delivered to the first matching fund only. Ask the sender to write to each fund separately.
Is the email kept?
Yes, privately, so you can come back to it. Only people with access to Intake can read it, and opening an attachment is recorded in the activity log.
Related: Take pitches on WhatsApp, Network and warm paths, Adding a deal yourself, Duplicate deals.
Something unclear or missing? Tell us